Vocodia Holdings Corp (VHAI)., a Chicago-based AI software company known for developing practical AI functions, has recently announced a significant milestone in its journey towards transforming the automotive industry’s approach to customer service. On February 26, 2024, the company revealed its plans to commence the installation of its humanized AI auto service program within the second quarter of 2024. This innovative program is set to be deployed across 1,800 dealerships worldwide, thanks to an agreement with one of the top three automobile resellers globally. The first year of the agreement will see 1,000 dealerships equipped with Vocodia’s AI service module. The stock is up over 6% this morning after a paid promotion/investor awareness program was initiated.
The heart of this program lies in Vocodia’s AI service appointment module designed for auto dealerships, which aims to revolutionize the way dealerships handle inbound inquiries. Offering 24/7 call center support, this module is capable of scheduling service appointments and checking their status in over 50 languages. Its design centers around eliminating wait times for customers by utilizing multiple Digital Intelligent Sales Agents (DISAs) to facilitate a seamless, humanized interaction between machine and human. This interaction not only automates sales and customer service processes but also promises to deliver a more engaging and efficient experience for customers.
Brian Podolak, the Founder and CEO of Vocodia, expressed his enthusiasm about the launch of this program with one of the leading global auto resellers. Podolak highlighted the anticipated revenue and profitability growth for Vocodia, thanks to the fixed price per location pricing model adopted by the company. He also noted that with ongoing pilot programs for other auto resellers, Vocodia is strategically positioned to capitalize on future growth opportunities.
Vocodia’s AI technology is not just about automating customer service; it’s about redefining it. With dedicated phone switches capable of managing up to 20,000 calls simultaneously, Vocodia is setting new standards in customer service efficiency and satisfaction. By eliminating hold times, the company is ensuring that customers receive prompt and personalized service, thereby enhancing the overall customer experience and setting a new benchmark for the auto industry.
Source: https://finance.yahoo.com/news/vocodia-announces-phase-one-platform-181000572.html
